Contact us
Email: adburnertechnology@gmail.com Phone: +91 87370 68737 For app help, billing or a complaint, email is the best way to include the details we need. You can also call the published support number. Do not send passwords, OTPs, UPI PINs, CVVs or complete bank/card numbers.
Company details
ADBURNER MEDIA SOLUTIONS PRIVATE LIMITED CIN: U74100UP2024PTC202336 Date of incorporation: 7 May 2024 Director: Rahul Gaur 15/408 Champa Road, Shuklaganj, Ganga Ghat, Unnao, Uttar Pradesh 209861, India Bhakti Saran is our digital devotional content and app service. No physical goods are shipped from this service.
App and playback help
Include your phone model, app version, the feature or content involved, and a short description of what happened. Check connectivity and available device storage. Opening another audio/video feature may pause earlier playback. For supported sync conflicts, use Profile → Merge / restore. Reconnect and retry an interrupted deletion.
Billing, access and cancellation
New paid memberships are currently unavailable. For an existing payment, include your Bhakti Saran account email, provider, payment reference, date, amount and problem. Do not pay again to resolve missing access. For Google Play, use Restore purchase with the purchasing Google account. For Razorpay, refresh access in the same Bhakti Saran account. Cancel a Google Play subscription in Play Store → Payments and subscriptions → Subscriptions. Cancel Razorpay AutoPay through Bhakti Saran → Premium → Manage or cancel subscription → Cancel AutoPay. If you cannot access the app, email us for help. Retain cancellation confirmation; uninstalling alone is not cancellation. Use the Manage membership page for instructions that are available without login.
Complaints and refund requests
Email with the subject “Bhakti Saran — complaint” or “Bhakti Saran — refund request”. Describe the issue, date and remedy requested; include only relevant references and redact unrelated personal details. Refund eligibility and processing are explained in the Cancellation & Refund Policy. We will communicate the outcome or any information needed using your contact details.
Privacy, account deletion and content rights
Use the same email for privacy questions, selected-data deletion, full account deletion or a content-rights report. State which data or content is involved. The Account & data deletion page explains how to request deletion without reinstalling the app. For rights concerns, identify the work and explain your relationship to it.