Who operates this service
Bhakti Saran is operated by ADBURNER MEDIA SOLUTIONS PRIVATE LIMITED. For privacy questions, complaints, correction or deletion requests, contact adburnertechnology@gmail.com. This policy covers the app and its public service pages.
About Bhakti Saran
Bhakti Saran provides devotional content, practice tools and personalised sharing. Guest features do not require an account. This policy covers the app, support pages and optional online services. Privacy questions can be sent to the support email below.
Local and cloud data
Your chosen name/photo, guest preferences, diary, jap progress, saved items and downloaded media are stored on your device. New journeys, dated diary entries, mandir arrangements and TV history are local features; they are not all included in cloud sync. Optional mantra-practice recordings stay on the device. When configured and selected, Google/Firebase sign-in processes your account identifier, email, display name and profile image. Choosing merge/restore or sync stores the supported profile, portrait, earlier diary, practice and favourites in your private Firebase workspace. Guest and account workspaces are separate. Signing out is different from deleting an account.
Content, diagnostics and notifications
Our server and media providers receive IP addresses and technical request information. Enabled diagnostics report content/revision identifiers, playback/export timings and errors to improve reliability. Optional notifications use a device push token and delivery preferences. Family features process membership, invitations, session actions and shared counts; private diary entries are not shared with the room.
Voice and AI
The microphone is used when you choose a voice/recording feature and grant permission. Your device speech-recognition service may process speech remotely under its own settings. Sending an assistant question sends the question, recent conversation and selected content context to our server. If live AI is enabled, that information and approved reference passages go to the configured Google Gemini service. Do not submit passwords or information you do not wish to share. Your photo, diary and practice recordings are not automatically sent to the assistant. Diagnostic assistant records do not contain full questions by default; an excerpt is saved only when you explicitly share it with feedback.
Advertising
Google AdMob may process IP address (including approximate location inferred from it), advertising/app identifiers, ad interactions and diagnostics to deliver and measure ads and prevent fraud. We request non-personalised ads; this does not mean no data is processed. Required consent messages appear where applicable; available choices can be reopened through Profile → Ads and privacy. We do not add your portrait, diary, jap count or selected deity to ad requests. Optional rewarded ads can provide the displayed device-local benefit; declining does not block ordinary features.
Sharing and permissions
Selected photos are used to render personalised images/videos on your device. WhatsApp or another receiving service processes what you choose to share under its own policy. Camera, microphone, notification and ringtone/system permissions are requested for the corresponding feature. Panchang uses the place you select and does not require continuous GPS tracking.
Providers and security
Enabled services may use Google/Firebase, Google Gemini, Google AdMob and hosting/media providers. Information may be processed in countries where providers operate. Production connections use HTTPS. Access controls help protect data, but no storage or transmission method is guaranteed completely secure. Google's privacy policy is linked below.
Retention and deletion
Local data remains until you remove it or clear app storage. Synced account data remains until deletion is completed. A restricted deletion marker may remain to reject writes from stale sessions. Assistant diagnostic/feedback records are scheduled for removal after 30 days. Security, delivery and support records may remain while needed for operation, resolving requests or legal obligations; contact support about information linked to you. Previously shared copies and providers' independent records are outside the app's deletion controls. You can export supported profile data, change Android permissions, review ad choices, and request deletion in the app or by email. The linked Account and data deletion page includes a path that does not require reinstalling the app. Ownership may need verification; never send passwords or OTPs.
Children and changes
Parents or guardians should supervise a minor's use of account, voice and sharing features. Contact support about a child's personal information you want removed. This does not replace store age/audience settings. Changes to data practices will be reflected here with an updated date.
Payments and subscriptions
Optional purchases use Google Play or, where available in India, Razorpay. To verify, restore and deliver paid access, the app sends the purchase token and Firebase account identity to our server over HTTPS. The server checks the token with Google Play, stores it encrypted, and records product, plan, subscription state, renewal flag, expiry, test status and verification times. Google Play receives a pseudonymous account identifier to bind the purchase to your Bhakti Saran account. Billing records are restricted to service administration and kept while needed for subscription delivery, resolving payment disputes and applicable legal obligations; ask support about deletion or retention linked to you. Google processes the payment method under its own privacy policy. We do not receive your complete card details, CVV or UPI PIN. Signing out or deleting an app account does not cancel a Play subscription; cancel renewal separately in Google Play. Verified active Premium disables ads.
Devotional interests and sensitive information
Questions, favourites and practice records may reveal devotional interests. Only send information needed for the feature. Do not include another person's private information in an assistant question or public content. We do not sell personal data. This policy is not consent to use religious beliefs for personalised advertising; the current app requests non-personalised ads.
Payment app discovery
The Android app can check relevant installed UPI payment apps to show their names and icons. This check is performed on your device; we do not upload or retain a list of installed apps. Detection alone does not start a payment or confirm that a bank/app supports AutoPay.
Razorpay billing data
For Razorpay purchases we store the account identity, plan, payment/invoice/subscription references, amounts, capture/refund status, paid period, renewal state, billing state/union territory and verification times. The Google alternative-billing token is encrypted. Required transaction, tax-location and refund information is reported to Google under the India alternative-billing programme. Razorpay and the bank/payment app process payment and mandate details under their own policies; we do not receive the full card number, CVV or UPI PIN. Required billing records may be retained for service delivery, disputes and applicable legal obligations. Contact support about retention linked to your account.