Current purchase availability
New paid memberships are currently unavailable. The prices and purchase flows described here are planned offers, not an invitation to pay now. Do not send money separately to activate Premium. Existing purchases, if any, remain subject to their verified status, cancellation and refund rights. When new purchases become available, the app will show the offer and ask for explicit confirmation before any payment.
What cancellation means
Cancellation stops future renewals when confirmed by your payment provider. It does not automatically refund a completed charge. Remaining verified paid access normally continues until the paid period ends, unless a refund, revocation or payment-status change ends it earlier. Uninstalling the app or signing out does not cancel a subscription.
Cancel a Razorpay subscription
In Bhakti Saran, open Premium → Manage or cancel subscription → Cancel AutoPay. Wait for confirmation and keep it. Cancel before the next billing date shown in your membership, including before the end of a paid 2-day introductory period if you do not want the first regular charge. If the app or cancellation page is unavailable, email adburnertechnology@gmail.com with the account email and payment/subscription reference for help. Sending a request alone is not confirmation; contact us again if confirmation is missing.
Cancel a Google Play subscription
Use the Google account that made the purchase. Open Google Play → Payments and subscriptions → Subscriptions → Bhakti Saran → Cancel subscription and follow the displayed steps. Google Play purchases are managed through Google Play; the Razorpay ₹1 introduction does not apply to them. Keep the cancellation confirmation.
When to request a refund
Contact us if you see a duplicate charge, a verified payment without delivery of paid access, a charge after confirmed cancellation, or a suspected unauthorised payment. We investigate the transaction and delivery record and provide the applicable remedy, including a refund where appropriate. For suspected fraud, also notify your bank or payment provider promptly. Cancellation or a change of mind alone does not guarantee a refund or a proportional refund for unused time. Mandatory consumer rights are not excluded.
How to request a refund
For Razorpay payments, email adburnertechnology@gmail.com with the subject “Bhakti Saran — refund request”, your account email, payment reference, date, amount and reason. ADBURNER MEDIA SOLUTIONS PRIVATE LIMITED handles these requests. Google Play cannot refund a Razorpay payment. For Google Play payments, use Google Play's order history or refund request process with the purchasing account. You may also contact us for access or billing assistance. Never send passwords, OTPs, UPI PINs, CVVs or full bank/card details.
Refund destination and timing
We communicate the outcome of a refund request and, if approved, the refund reference when available. A Razorpay refund goes back to the original payment method. Normal Razorpay refunds typically take 5–7 working days after initiation; the bank or provider may take longer. Google Play refunds follow the timeline shown by Google for the payment method. These processing times start after a refund is initiated, not when a request is first submitted. If the expected time has passed, contact support with the refund reference.
The ₹1 paid introduction
When offered, ₹1 buys the first 2 days of access. It is not a free trial, deposit or automatically refundable verification charge. Refund requests are considered under this policy and applicable rights, like other charges. Before it ends, cancel if you do not want renewal at ₹199/month or ₹1,999/year, according to the plan you selected.
Contact and complaints
ADBURNER MEDIA SOLUTIONS PRIVATE LIMITED 15/408 Champa Road, Shuklaganj, Ganga Ghat, Unnao, Uttar Pradesh 209861, India Email: adburnertechnology@gmail.com Phone: +91 87370 68737 Include your payment reference and the remedy requested. Do not make another purchase to fix delayed activation.